Help! I need a remote support session...

This service is only available to existing customers as instructed by our Support Technician.

If you subscribe to an annual Tech Safety Check Service, then you will require Remote Support Credits to use this service. If you need to purchase these, please contact the partner management team as described in your service agreement.

If you're on a managed services contract and are prompted to use this service, you will be billed in accordance with your managed services agreement.